Here to help
Your privacy matters.
Here’s how information is used when you browse, order, or get in touch with Anora Bags.
Information you share
When you place an order, we collect the details needed to fulfil it: your name, phone number, email address if provided, delivery address, purchased items, selected colours, order total, and any delivery notes. We also keep order status and support correspondence needed to help you.
If you join our mailing list, we save the email address you submit. We currently accept cash on delivery only, so we do not request card details for checkout.
How we use it
- Confirm orders, arrange courier delivery, and provide order tracking.
- Respond to questions and arrange returns, exchanges, or COD refunds.
- Send collection updates if you choose to subscribe.
- Understand website usage and maintain the service.
Browser storage & analytics
The shopping bag uses local storage in your browser to remember the items you add between visits. Clearing your browser’s site data removes that saved bag.
The site includes Vercel Web Analytics to understand visits and page usage. For information about how that service handles analytics data, see Vercel’s analytics privacy information.
Storage & your requests
Order and support details are kept to fulfil purchases, resolve queries, and maintain necessary business records. You can ask us to explain, correct, or delete information you have shared by contacting anorabags10@gmail.com. We may need to verify your request and retain information required for an active order or recordkeeping obligation.
Questions or updates
Contact us by WhatsApp, email, or through our contact page with any privacy questions. We may revise this page when our website or services change; the current policy will be available here.
Still have a question? Get in touch
Explore the collection